Data Analysis and Training

The first step is to provide us with your company data, including relevant support queries, knowledge base and related information (eg. your website).

Our team of experts will then perform a comprehensive analysis of the data to identify patterns and insights that can inform the training of Edward.

We will then train Edward with this data to ensure a more personalized and tailored experience for your users.

Thanks to the possible integrations, Edward can provide existing systems with data, as well as retrieve useful information from them.

Customization

Once Edward is trained with your data, we will work with you to customize its look and feel to match your brand identity and messaging. This includes customizing the colors, fonts, tone of voice, and messaging to ensure that every aspect of Edward is tailored to your unique needs and requirements.

Deployment

The final step is to deploy Edward to your cloud infrastructure. Our team will work with you to ensure a smooth and efficient deployment, and provide ongoing support and maintenance to ensure that Edward continues to provide accurate and reliable support to your users.